Harvey R. Levenson, a longtime Cal Poly professor, is an advocate for processes that bring the value of print to life. Harvey has been researching ways to ensure print’s relevance in the digital world by supporting reading, viewing videos, and listening in print-based messaging. Read his findings for elevating expectations in print and helping prep... Read More

Memjet technology powers a wide range of the industry’s OEM solutions. Memjet-powered digital printing solutions can be viewed at any of their nine OEM partners booths at Printing United. Read More

A low-budget movie is often obvious when the opening credits font and typography choices are poor. In like manner, recipients of your client’s important corporate communication or direct mail campaign judge its value based on that important first impression - typography. An expensive direct mail campaign can be a total failure based on a negative f... Read More

Waiting for techs to arrive for problem resolutions is a productivity killer while remote response service is a productivity enhancer. But, remote service infrastructure requires investments in the best systems, processes, and personnel. Kodak’s investments support their remote technical teams who resolve 1 out of 2 problems. Read how Remote Respo... Read More

To be accessible, a document must be perceivable, which means that a screen reader must be able to read or describe everything on the page out loud or via a braille device. Custom fonts such as “all-in-one” fonts, logo fonts and signature fonts may cause havoc with the screen reader’s interpretation. One fix is adding alternate text descriptions, r... Read More

About 1/3 of the companies we call have Voicemail Systems that don’t work well, or correctly. And as too many organizations are working with a “thin” Customer Service staff, too many calls are not being returned, or properly received so they can be returned. Read More

Digital print is all about switching perspective from a cost game to a value game. “The supply chain efficiencies associated with digital printing is something everyone knows. What I think really gets these early adopters excited isn’t the savings they can make, but how much additional revenue they can generate by adding value,” said Donald Allred,... Read More

While many clients are requesting price reductions to help manage their cost of doing business, print suppliers are being hit with price increases for ink, paper, personnel, utilities, equipment, and cybersecurity to name a few. Their print clients have options: they can reduce quantities, switch providers, or move from print to social media. All o... Read More

Throughout history, new ideas whose time had come, were often “threats to the status quo”. Yet, there are those in our midst, who repeatedly step-out of the shadows, offering suggestions and practical ideas…that serve the common good and our collective future. Read More

AI has come to the printing industry with its known knowns, its known unknowns, and its unknown unknowns – and over time, we are going to have to parse them all. We hope it will spare us the minor embarrassments and major malfunctions of human error as it takes print manufacturing to new realms of efficiency where human intelligence alone won’t suf... Read More