Featured Content

By Sid Chadwick “Southern California home sales crash, a warning sign to the nation….In the past, California, one of the largest housing markets in the nation, has been a predictor for the rest of the country.”…….Diana Olick, CNBC INTRODUCTION: I left the Peer Group Meetings, asking, “What’s really happening in these organizations….isn’t the memory... Read More

By Sid Chadwick “I try to do the right things at the right time. They may just be little things, but usually they make the difference… between winning… and losing”…….Kareem Abdul-Jabar INTRODUCTION: Their CSR’s were writing “Thank You Notes”…for the first time….ever….. to neglected customers…and ….customers who had not bought --- in over six months... Read More

By Sid Chadwick “I try to do the right things at the right time. They may just be little things, but usually they make the difference… between winning… and losing”…….Kareem Abdul-Jabar INTRODUCTION: Their CSR’s were writing “Thank You Notes”…for the first time….ever….. to neglected customers…and ….customers who had not bought --- in over six months... Read More

By Sid Chadwick  “Genius may have its limitations…..but stupidity is not thus handicapped.”….……….L. Ron Hubbard INTRODUCTION: A couple of decades back, a small but unusually talented group of academics --- serving our great industry ---- got together --- and --- over the next decade…. hammered-out --- a highly regarded “accreditation process”… for... Read More